The Service-Info Portal (SIP) offers ENERCON customers quick and easy access over the Internet to all data regarding their wind energy converters – anytime and from anywhere in the world. The only requirement is a computer with a Web browser and an Internet connection. A personal password and encrypted transmission ensure double data protection according to the latest security standards.

SIP’s easy-to-use menus provide customers with quick and easy access to all wind energy converter data. Work processes, such as producing wind turbine analyses, checking maintenance logs or producing up-to-date yield overviews, which normally takes hours, can be done in a matter of minutes using SIP. This is an efficiency boost that not only increases customer satisfaction but also improves the flow of information (between partners in a wind farm, for example).

Important details concerning the new Service-Info Portal:

In addition to detailed reporting (e.g. service and maintenance reports), the new Service-Info Portal (SIP) also provides EPK customers with the option of analysing various types of turbine data as well as other additional functions. Other advantages compared to the former SIP version are user-friendly operation as well as clear and simple visualisation of current data. The revised version of the Service Info Portal was launched in October 2011.

In the first stage EPK customers in Germany, Austria, Spain, Italia, The Netherlands, Luxembourg, Belgium, Portugal and France will be given free access which can be requested by submitting a new application. Step by step, this service will be available to other European countries. Until the service has been completely changed over to the new system, the old Service-Info Portal will remain available.